Frequently Asked Questions

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My jewel has a flaw, what should I do ?



All our creations and all the jewelry sold under our Annabelle de Figueiredo brand - adefparis.com are guaranteed for life against hidden defects and defects. Despite our control service during manufacturing and during shipping, it may happen that a defect escapes us. If this is the case, the insurance for defects and hidden defects will be put in place and we will take care of the repair of the jewel as well as the return of it.
Our designer jewelry has a one year (1 year) warranty. This warranty applies exclusively to the manufacturing defect. A piece of jewelry used outside of the usual precautions would not fit into this framework.

We draw your attention to the fact that these guarantees will not be applicable and that we will not bear the cost of restoration if we find that your jewel has undergone any intervention carried out in a workshop other than those of Annabelle de Figueiredo - adefparis.com. It will be the same if upon receipt of your jewelry, our workshops find improper and therefore not normal use of your jewelry.

For more information contact our customer service by email
contact@adefparis.com.



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