We have two types of warranties on our site.

1- All our creations and jewellery sold under our brand name Annabelle de Figueiredo - adefparis.com are guaranteed for life against hidden defects and defects. Despite our control service during the manufacturing and during the shipping it can happen that a defect escapes us. If this is the case, the insurance of defects and hidden defects will be set up and we take care of the repair of the jewel as well as the return and return of it.

2- The jewellery of our creators has a one year (1 year) warranty. This warranty applies exclusively to the manufacturing defect. A piece of jewellery used outside the usual precautions would not fit in this frame.

We draw your attention to the fact that these guarantees will not be applicable and that we will not bear the costs of refurbishing if we find that your jewel has undergone any intervention performed in a workshop other than those of Annabelle de Figueiredo - Adefparis.com, or that it was worn inappropriately.

Restoring your jewel

If your jewel requires a restoration that is due to wear and tear due to regular use or an accident (an impact, a scratch, a re-rhodiage, a cleaning..), a quote will be issued by our workshops if the restoration is possible.
Upon receipt of your jewel in our workshops, an advisor will contact you and a quote will be sent to you. If you validate this quote, your jewel will be repaired in our workshops and will be returned to you as soon as possible.

For more information contact our customer service by email contact@adefparis.com .