Frequently Asked Questions

A question ? Need help ? Find your answer in our FAQ below!

I broke my jewel, what should I do ?



If your jewel has undergone a deterioration (crushing, impact, scratches ...) You can return it to us a quote will be issued to you for a repair after our workshops have inspected it.

Rehabilitation of your jewel

If your jewelry requires repair which is due to wear due to regular use or an accident (impact, scratch, rhodium plating, cleaning, etc.), a quote will be issued by our workshops if reconditioning is possible. Upon receipt of your jewelry in our workshops, a quote will be communicated to you. If you validate this estimate, your jewel will be repaired in our workshops and will be sent back to you as soon as possible.

For more information contact our customer service by email contact@adefparis.com.



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